shipping and return policy
Shipping and return policy
Shipping & Returns
Pick-up in store information: We accept Cash, Visa, MC, Discover, and Amex through the website
We now allow for a local pick-up option at our warehouse in McKinney.
You can purchase from either at home, or at one of our stations in store.
Pick-up of your item must be completed by 8pm the next business day.
Business hours are M-F from 9-5
Order Pick-up Hours are M-F 6am-9pm S-S 8am-8pm
Date Ordered Must be picked up by
Monday |
Tuesday 8pm |
Tuesday |
Wednesday 8pm |
Wednesday |
Thursday 8pm |
Thursday |
Friday 8pm |
Friday |
Saturday 7pm |
Saturday |
Sunday 7pm |
Sunday |
Monday 8pm |
All problems with orders must be reported within 24 hours of receiving product.
Shipping Information:
***During the hot summer months, there is a possibility that nutrition bars will melt during shipping. Please keep this in mind before ordering. If you have any doubt, do not purchase nutrition bars during the summer months. We DO NOT accept any returns on nutrition bars for any reason during June - September.***
You will be provided with a shipping quote for your order when you have completed your shopping on our site.
Most orders are shipped out same or next day.
UPS does not deliver on weekends or holidays. Do not include these days when estimating your expected delivery date. We cannot control the delays in delivery caused by USPS, UPS or other things after the package has left our warehouse
Return Information:
All problems with orders must be reported within 24 hours of receiving product.
Returns are not accepted after 30 days.
Any damaged product must be received by us before any credits are given or replacement product is shipped.
Lockout is not responsible for any use, abuse or misuse of the products sold on this website. All information on this website is intended solely for reference purposes. We do work hard to make sure our information is accurate. However we are not able to ensure that the contents on this site represent the most current product formulation in all situations. Please visit the vendor’s web sites if you have concerns. Product information represents views of the product’s manufacturer, not necessarily the views of Lockout. These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. ****Always consult with a physician when trying a new product or when in doubt about a particular product.****